• Updated: April 2020

Conformance Status

We do believe that the internet should be available and accessible to everyone and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and/or ability. Fireplace Solutions strives to ensure the website is accessible to everyone with disabilities. We also believe every person has the right to live with dignity, equality, independence and comfort.

To fulfill this promise, we aim to adhere as closely as possible to the Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide array of disabilities. Complying with those guidelines helps us provide a site that is accessible to all people, from the blind to the motor impaired.

This website utilizes technologies all meant to make it more accessible. We utilize an interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs. This interface replaces the older fashioned method of providing all users with the same, lesser but accessible design or user interface.

Here are some of the interface’s capabilities:

1. Font handling – users can increase and decrease its size, change its family (type), adjust spacing, alignment, line height, and more.
2. Color handling – users can select various color contrast profiles such as light, dark, inverted and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds, with different coloring options.
3. Content highlighting – users can choose to emphasize important elements such as links and titles. They can also choose to highlight focused or hovered elements specifically.
4. Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
5. Other options – we provide users the option to change cursor color and sizing, use a printing mode, enable a virtual keyboard and much more.

Accessibility Chimneysweeper.com

Fireplace Solutions by the Chimney Sweeper’s website offers an Accessibility Widget that helps improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.0).

Enabling the Accessibility Menu

The Chimney Sweepers website’s accessibility menu can be enabled by clicking the accessibility menu icon that appears in the middle left side of the page. After selecting the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Browser and Assistive Technology Compatibility:

We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all the modern, major and popular systems that comprise over 95% of the users’ market share and include: Google Chrome, Mozilla Firefox, Apple Safari, Opera, Microsoft Edge and I.E 11 or above, JAWS and NVDA (screen readers), both for Windows and for MAC users.

This website is operable using other systems and platforms as well, though we are not officially supporting them and recommend users to utilize the systems mentioned above.

Disclaimer

Our team continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use for those of us with disabilities.

Despite our very best efforts to allow anybody to adjust the website to their needs, it is possible that there will still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are constantly improving the accessibility interface, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, at any time and in accordance with technological advancements.

If you discover a bug or malfunction, if you find any aspect of the interface difficult to use, or if you have improvement ideas, we’ll be happy to hear from you. Simply click on the “Feedback” button at the bottom of the interface and fill out the feedback form. Alternatively, you can send an email to our web accessibility team at fs@chimneysweeper.com

If you wish to speak with the website owner directly, please email the above mentioned address and we’ll provide you with their contact information (we do not publish this information due to data collection and misuse conducted by spambots).

We Are Here For You

If you are having trouble with any content on our site, or require assistance, please contact us during normal business hours and we will be happy to assist.

Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact us at 818-909-7044.